Who holds your details, and for how long

Two minutes of plain reading: the company behind the desk, the few details that actually reach it, the many that never leave your browser, and the one address that gets anything deleted.

Before you write to us.
Foshan Baiwei Pet Technology Co., Ltd., in Foshan, Guangdong, stands behind this desk.
You decide what reaches it: a WhatsApp message, an email, and whatever you attach.
Everything else you type stays inside the browser tab you typed it in.
Deletion, questions and complaints: sales@baiweipets.com.

The company behind the desk

Baiwei Pets is the English-language sales desk for Foshan Baiwei Pet Technology Co., Ltd. (佛山市摆尾宠物科技有限公司), a limited company founded in 2019. It is registered at Room 1, 2nd Floor, Building B, No. 1 North Sanle Road, Design City Community, Beijiao Town, Shunde District, Foshan, Guangdong 528300, China. That company decides why an enquiry is held and for how long. Its unified social credit code is 91440606MA5370T60E, so the registration can be checked against the Chinese register.

The desk answers on WhatsApp at the sales number, and by email at sales@baiweipets.com. Those two channels are the whole of it.

What reaches the desk, and only because you sent it

Three things arrive, and each one is a button you pressed:

  • a WhatsApp message to the sales number, carrying whatever the enquiry builder assembled and whatever you wrote over it;
  • an email to sales@baiweipets.com, prepared the same way;
  • files you attach — a logo, a print file, a drawing, a photograph of the thing you have in mind.

All three are used to quote, to proof artwork and to see an order through. None of it is sold, used for advertising, or passed to anyone outside that job. Artwork and drawings never appear as imagery on these pages without your written permission.

What never leaves your browser tab

There is no account, no login and no enquiry database behind these pages. No form here posts anything to a server. What the pages do keep is a set of working notes in the tab's session storage:

  • your range draft in the product finder: the references and options you picked, with quantities, order routes and packaging notes. It also holds photo and sample requests, destination market, sales channel, calculation choices, a random draft identifier and the time you made it;
  • a short-lived copy of that draft, written when you choose Continue to enquiry, read into the enquiry notes, then deleted;
  • where you arrived from: the first public page you landed on, plus source, medium and campaign labels the code recognises.

The enquiry fields themselves are kept nowhere. They live in the open page, and they are gone when it closes.

The arrival note is deliberately narrow. Only the path is kept, never a query string and never a fragment. Labels must match a short list of public product and seasonal words, so anything you typed, any contact detail and any unrecognised value are dropped. A referring site is reduced to a recognised service name, or simply to "referral". That note travels with the message you choose to open, and reaches no database.

Session storage lasts as long as the tab does. Where a browser blocks it, a draft holds for the open page only, so copy or download it before you reload.

Cookies, banners and trackers

No cookie banner appears here, because nothing on these pages needs your consent. The enquiry builder, the finder and the range planner set no cookie at all. No advertising network, no social pixel, no comment widget and no third-party video embed runs here. Product videos are served from this website. The typefaces are served from the same domain, so reading a page contacts no font service.

Who else handles something of yours

  • Cloudflare serves these pages. Its servers keep the ordinary request logs any web host keeps.
  • Cloudflare Web Analytics counts visits and measures page performance. Cloudflare states that it uses no cookies or local storage to collect those metrics. It is separate from the enquiry builder.
  • WhatsApp, where that is the route you choose. Your message travels under WhatsApp's own terms and privacy policy rather than ours.
  • Mail providers. Email to sales@baiweipets.com is routed by Cloudflare and delivered into a mailbox at a commercial email provider.

Beyond those, nobody. No list is built from an enquiry, and nothing about you is sold.

How long each thing lasts

An enquiry, and the files that came with it, are kept while answering you and following an order through takes. Ask sooner and they go sooner. Browser storage ends with the tab. Request logs and visit counts sit with Cloudflare and follow its retention, not the desk's.

Getting it deleted, corrected or sent to you

Write to sales@baiweipets.com from the address you enquired with, and name what should go: the enquiry, the files you sent, or the thread entire. One request covers a WhatsApp conversation as well. Ask instead for a copy of what is held, or for a correction, and that is the same address.

Where you live, the law may give you the right to see your details, to correct them, to have them erased, or to object to their use. Any of those is exercised at that address. A rights or privacy complaint goes there too: whatever it concerns comes down first, and the discussion follows.

Next step

Start a quotation on WhatsApp

WhatsApp opens with the name of the page you were reading, so the desk can see where the enquiry began.

Email: sales@baiweipets.com

This text was last updated on 13 September 2026.